Build a Bridge to Your Customers – and 23% More Sales!

A recent article by the Gallup Organization focused on turning customers into “fully engaged – true believers” through repeated, high quality contact. Here are some excerpts from their article. “Not all types of contact perform equally well as tools for relationship building. As The Gallup Organization found in a recent survey of several thousand customers […]

How to Modernize Your Support Renewal Business

Many channel resellers still utilize a manual and linear process to manage their support services and renewal business. At the outset, they get a quote, convert it into a proposal, send it to their customer, wait for a confirmation, and then book it to their accounting system. Ongoing, they “track” the status of the contract/warranty […]

ServTrax Announces Strong Growth in 2016

ATLANTA, January 18, 2017 /PRNewswire/ — ServTrax, a leading provider of asset and support contract management solutions, announced record growth in 2016. A 31% growth in new customers – solution providers. A 23% growth in contracts under management. A 20% increase in the total number of assets under management. Our partners provided portal access to over […]