Every reseller is under financial pressure to increase sales and lower operating expenses. Profitability margins are thin and solution providers concentrating the bulk of their efforts in hardware sales are feeling it most. Many are seeing the value of focusing more attention to the highly profitable services renewal business to drive recurring revenues, reduce costs, and streamline operational efficiency by providing a unified services platform for the administration and management of IT assets and their associated support contracts.
- Reseller partners who implement a SaaS to manage support renewals almost immediately see an ROI from increased renewal and sales opportunities, expanded relationships with existing customers, and adding a highly effective marketing tool for prospective customers.
- Some platforms includes quote functionality making it easy to create and modify contract proposals, review older versions of a contract on-the-fly without getting lost, and focus more time closing the sale.
- If the solution is provided all the way to your customer, it can make you stand out as a valued partner by helping you deliver to your customer a higher level of service.