Most businesses are generating 80% of their sales from 20% of their customers. This business maxim has been around for a long time and still holds true today. In addition, the typical reseller focusing primarily on new hardware/software sales is potentially missing out on support revenues. Because of this, automated asset and contract management solution are producing significant return on investment.
For TRAX Partners, the return comes in several ways.
- Lower operational/administrative cost to manage and process renewals.
- More renewal opportunities created through auto-notification.
- Increases closing percentage and on-time renewals.
- Providing a solution portal– attracts new customers – maintains current ones.
- Grows wallet share with your customers.
- Mine your data with business intelligence, easily creating marketing campaigns.
Delivered exclusively through a nationwide channel of IT vendors, ServTrax, and its TRAX Platform have been an industry leader in asset and support contract management for more than a decade. ServTrax customers use TRAX to manage over $1 billion in customer assets (tracked, booked and quoted) each year on more than 2.5 million assets from 15,000+ end users, in 68 countries and over 150 different manufactures.